Important Information

PLEASE READ BEFORE SUBMITTING YOUR ORDER.
COLOUR MATCHING:
It is NOT possible to offer colour matching. The process of image transfer is not photographic. Whilst 99% customers are completely satisfied - If colour matching is important we suggest you purchase a single item first, before making a volume order.
Each substrate (article surface) has different properties; the same colours can not always be achieved from one product surface to another. i.e. The same picture on a placemat and a tea- towel, or mouse mat may show different depths of colours.

BLACK & WHITE IMAGES
Due to the processing system Black & White images may show a colour tint of blue, red, or green, depending on the contrast and brightness of the original, it is impossible to prejudge the colour effects and express that once an item is printed it cannot be adjusted; this said the majority of customers express thier satisfaction.

SHAPES:
We include the dimensions of items for pictures to be transferred upon. It is important to consider dimensions and shapes when submitting your pictures. i.e. Rectangle pictures going on to square or round items will need to be cropped, without specific instructions this will be done at our discretion - images require a 5mm bleed (oversize) to allow for positioning.
No responsibility can be accepted by us for any alignment or positioning after production.

USAGE:
Every effort is made to provide the best quality items for their price.
We can not be held responsible for the users handling of the finished items. i.e. Microwave Cookers, Dishwashers, Household Products, etc.

STOCK SUPPLIES:
Occasionally we are unable to supply a specific size of an item and reserve the right to substitute the same item for an alternative size (Not Clothing items).
i.e. Large Plates may be substituted for a Small Plate at no extra charge, or Small Plates may be substituted for a Large Plate with price adjustment in favour of the customer.

We will endeavour to reproduce all orders to the highest quality possible, however once an item has been personalised it cannot be changed or modified.
We will NOT refund, or reproduce, any personalised items that may not be to the recipient's expectations. If you consider these terms and conditions unacceptable, we recommended that you do not enter into a personalised production agreement.
Read our customers feedback, "Testimonials"

PHOTOS 2 GIFTS & XARIM CLOCKS.
413, Abergele Road,
Old Colwyn.
Conwy. LL29 9PR

Tel. 0844 745 2420
International. + 44 1492 512 952

We DO NOT share or sell our customer information, ALL Customer records remain private and secure!

We aim is to provide the best Personalised Gift Service on the internet!